"To HellermannTyton South Africa
I'd like to complement the company and one of your employees (rep) for the excellent service provided both by him and the company, to sort out a problem with a ins/tester I purchased from Trans Tv Klerksdorp.
I have always been pleased with the service I recieve from your reps and the company as a whole.
The professionalism and and ability to get to the bottom of the situation quickly exceeded my expectations.
Within a few days after explaining the problem with the ins/tester/modelT1851, you were able replace the tester and this is much apreciated.
Such a commitment to great customer service is to be commended, you can be sure that I will continue to do business with HellermannTyton for years to come."
"Equally impressive is the work done by HellermannTyton in Linbro Park. Their most impressive strength are the highly motivated and productive South Africans they employ.
I left their factory thinking to myself that I have actually been missing out on a great story of progress and innovation happening right under my nose.
I am glad that we have established a long-term, principled relationship with them."
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"To whom it may concern,
I am from the Hibberdene on the South Coast about 100 km south of Durban. We had a problem with our TDDGT timer and phoned your Durban number for advice. A technician came out to inspect the timer and promised to come back and replace it. A few days later it was all done and sorted. Thank you very much for the prompt and fantastic service we received from your company.
I do not know the gentleman's name, but I would appreciate it if you would convey my thanks and appreciation to him for service which we seldom see on the coast."